Last Updated: August 11, 2024
These Terms of Service (the "Terms") constitute a legally binding agreement between Golden Age Dev Lab Pte Ltd, operating under the brand name ZAR (also referred to in these Terms as "we", "our", "ours" or "us") and the User (also referred to as "you", "your" or "yours").
Before engaging with our Services and the App, you should read these Terms carefully and in full. By creating an Account and using our Services and the App, you agree to be bound by these Terms and other applicable agreements between you and us. If you disagree with these Terms in full or in part, you shall discontinue your use of the Services and the App and close your Account in accordance with the procedure outlined in these Terms.
We reserve the right to reaffirm your acceptance of these Terms from time to time as a precondition to your continued use of our Services and the App. Any actions initiated by you after entry into force of the updated version of these Terms shall be subject to the amended provisions.
We may refuse to provide our Services in specific locations and jurisdictions, including but not limited to:
Afghanistan, Belarus, Burundi, Central African Republic, China, Congo, Cuba, Democratic People's Republic of Korea (North Korea), Democratic Republic of the Congo, Eritrea, Guinea-Bissau, Haiti, Iran, Iraq, Japan, Kosovo, Lebanon, Liberia, Libya, Mali, Myanmar, Nicaragua, Russian Federation, Rwanda, Sierra Leone, Somalia, South Sudan, Sudan, Syrian Arab Republic, Ukraine, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
To be considered eligible to use and engage with our Services, you must affirm that:
For individuals intending to use the Services on behalf of a legal entity, eligibility is determined by meeting these requirements:
We retain the right to assess your eligibility to access and use our Services at any time by evaluating your adherence to the eligibility criteria outlined above. In the event of amendments, modifications, or expansions of eligibility criteria, we may reevaluate your eligibility accordingly. We may request proof of eligibility if deemed necessary. All determinations, including initial and ongoing assessments of your eligibility, are final.
Registration of an Account is a mandatory requirement for accessing and utilizing any of our Services. By accepting these Terms, you confirm that you are registering an Account for your own use and on your behalf.
Users who wish to avail bank account connectivity or payment card services are obligated to undergo Know Your Customer (KYC) and Anti-Money Laundering (AML) verification procedures. This step ensures the authenticity and compliance of user identities with regulatory standards. Subsequent to KYC/AML verification, users' information will be subject to Anti-Money Laundering (AML) and Politically Exposed Persons (PEP) screening. This process is designed to identify and mitigate potential risks associated with financial transactions, including those involving virtual assets.
In cases where a third party, such as a legal representative, registers an Account on your behalf, you acknowledge that we may necessitate proof of authorization granted to that third party. This may include documentation such as a Power of Attorney or other relevant forms of authorization. By registering an Account, you understand and warrant that appointing a third party to act on your behalf, even with explicit permission to perform actions like registering an Account and linking your Metamask wallet to the Account does not absolve you of your obligations under these Terms. Any actions taken by a third party on your behalf are considered authorized by you, aligning with your direct or indirect instructions.
Each user, whether a natural person or a legal entity, is permitted to create and operate only one Account. Duplicate Accounts associated with information already submitted to another Account will be subject to suspension.
You have a right to close your Account at any time. To initiate the closure process, you must first remove all funds from your account. Users are encouraged to review and safeguard any personal or financial data associated with their Accounts before proceeding with closure.
We retain the right to suspend, restrict, or terminate your Account and limit your access to our App under various circumstances, including but not limited to the following:
a) We have reason to believe that your actions may harm our reputation or have resulted in adverse consequences.
b) We are legally obligated to do so by a regulatory authority, court order, law enforcement request, or any other competent authority.
c) There are reasonable grounds to suspect a breach of these Terms or any other applicable agreement.
d) There are reasonable grounds to believe that a transaction or order is erroneous.
e) Suspected unauthorized or fraudulent access to your Account, or if we believe login into your Account has been initiated without your consent or knowledge.
f) We suspect a compromise in the security of your Account.
g) There are reasonable grounds to suspect money laundering, terrorist financing, fraud, or other financial crimes.
h) Your Account is subject to ongoing or pending litigation, investigations, or legal proceedings.
i) Your Account is believed to be non-compliant and associated with heightened risks regarding regulatory norms and requirements.
j) Your Account has been involved in any Prohibited Use activities as outlined in these Terms.
In the event of Account suspension or termination, any ongoing Transactions or Orders will be put on hold, cancelled, or reversed. Additionally, we reserve the right to deactivate your Account immediately for any of the aforementioned reasons.
We will provide reasons for the suspension, restriction, or termination of your Account, along with instructions on how to rectify any erroneous information or provide missing information and documents if applicable. Once the necessary deficiencies are addressed, and your Account is no longer deemed to fall under the suspension or termination reasons, any restrictions will be lifted, and Transactions or Orders can proceed.
In the event of Account suspension or termination, any ongoing Transactions or Orders will be put on hold, cancelled, or reversed. Additionally, we reserve the right to deactivate your Account immediately for any of the aforementioned reasons.
We will provide reasons for the suspension, restriction, or termination of your Account, along with instructions on how to rectify any erroneous information or provide missing information and documents if applicable. Once the necessary deficiencies are addressed, and your Account is no longer deemed to fall under the suspension or termination reasons, any restrictions will be lifted, and Transactions or Orders can proceed.
KYC/AML Verification is a procedure conducted by us to assess the background and eligibility of our customers for enabling bank transfers or payment card services in accordance with the requirements and provisions of the applicable anti-money laundering laws. We ensure that KYC/AML Verification procedures are conducted for all users registering an Account in strict adherence to the due diligence measures prescribed by the relevant laws.
KYC/AML Verification process is an essential component of our commitment to ensuring a secure and compliant environment for our Users. As part of this process, we collect and process certain personal information to fulfil our legal obligations and enhance the security of our App. We undertake the collection and processing of personal information in strict accordance with our own Privacy Policy.
We may utilize services provided by Plaid for specific aspects of the verification process, such as bank account linking and identity verification. This involves verifying personal identification details, such as your name, date of birth, information about your nationality and country of residence, among others. National identification documents, including passports, driver's licenses, and similar documents that feature a portrait photograph, are accepted as valid means of verification.
Plaid is an independent third-party service provider that adheres to its own privacy practices and policies. To gain a comprehensive understanding of how your data is collected and processed by Plaid, we strongly urge you to read and review Plaid's Privacy Policy separately. Plaid's privacy policy governs the handling of personal information specifically within their services, and we shall not be liable for any breaches or violations of personal data handled by Plaid resulting from acts or omissions of Plaid or any other third party.
By providing us with the information required for identity verification and KYC/AML Verification, you affirm that all the information you submit is true, accurate, and complete. You also confirm that you have not intentionally concealed or manipulated any information to influence the outcome of our assessment. If any submitted information is found to be false, inaccurate, or incomplete, you agree to promptly correct these inadequacies by providing additional documents and records to rectify the aforementioned omissions.
In the event of any changes in circumstances that affect the accuracy and integrity of the information you provided, you are obligated to promptly inform us of such changes and provide up-to-date information accordingly.
We retain the right to share any information submitted to us with competent authorities as per the applicable laws and other relevant legal requirements. This action may be taken if we have substantial grounds to believe that the provided information is associated with fraudulent activities, money laundering, terrorism financing, or other financial crimes. Additionally, should we be unable to conclusively ascertain a User's affiliation with any of the aforementioned illicit activities, we may disclose such information to competent authorities for their evaluation.
By creating a Buy Order for the purposes of purchasing Crypto Funds, our system automatically directs you to the most favorable Sell Order available that offers the most favorable exchange rate and matches the total amount you intend to acquire. This process ensures efficient and competitive transactions. Conversely, when a User initiates a sale of cryptocurrency by creating a Sell Order, our App employs an escrow mechanism that triggers a transaction on your Metamask wallet, initiating the transfer of their cryptocurrency to an escrow smart contract. Specifically, users are required to utilize their Metamask wallet to confirm and authenticate the order placement. This safeguarded transaction process provides security and transparency throughout the trade.
In cases where there are no existing matching orders to fulfill your Buy Order, you have the option to create a Buy Order. Such Buy Orders are made visible to the marketplace on the front-end of our dApp, enabling you as well as other Users to view and potentially fulfill the order.
Please note that all Orders are executed on a prepaid basis, meaning that you must ensure the sufficient amount of funds in your Metamask account to fulfil an Order. The funds required to execute an Order are set aside until the Order is fulfilled, cancelled, expires, or is terminated. The total funds necessary for placing an Order encompass both the Order's value and any applicable fees. Please note that any Order requiring an amount exceeding the available funds in your Account will not be executed and will be declined.
By placing an Order, you acknowledge that we are not liable for the complete or partial cancellation of the Order. It's important to understand that once an Order has been processed for fulfilment, cancellation may not be possible. Prior to placing an Order, you must ensure the following:
a) You have accurately entered the desired amount of Crypto Funds for purchase or sale.
b) You have carefully reviewed the purchase or sale rates associated with your Order.
c) You have reviewed and understood the Fees applicable to your Order.
d) You have a clear understanding of the net worth of Crypto Funds to be received or sold upon Order fulfilment.
After placing an Order, it's important to understand that there is a possibility it may not be fulfilled. Several factors can impact the fulfilment of your Orders, including but not limited to:
a) The operational status of the App, including events like downtime, planned and emergency system and software maintenance, seasonal and state holidays, and more.
b) The potential influence of your Order on the overall Market conditions, specifically whether your Order falls within the definition of Market Manipulation.
c) The availability and sufficiency of funds in your Account.
d) The condition of hardware and software, both mechanical and electronic.
e) Compliance requirements and various other relevant factors.
In the event of an unsuccessful attempt to fulfil your Order, we will promptly notify you, specifying the reasons behind the failure and seeking your consent to resubmit and re-fulfill the Order based on the current exchange rate.
You agree and acknowledge that in cases where Order execution is hindered due to factors beyond our control, including technical capabilities, failures, and other conditions outside our direct influence, we cannot be held liable for any failures or delays in Order fulfilment.
At present, our App does not employ an order matching system for Sell Orders. Users initiating Sell Orders may do so without the need for order matching.
In the case of Buy Orders, the Order is matched based on the total amount the User intends to purchase, meaning that a Sell Order must be equal to or greater than the desired purchase amount to be considered for matching. In cases where multiple Sell Orders satisfy the criteria of amount, priority is given to the Sell Order with the best exchange rate. This ensures that buyers receive the most favorable rate for their transactions. In cases where multiple Sell Orders have the same amount and exchange rate, the selection process may not be prioritized based on these factors.
Additionally, buyers have the option to view all available Sell Orders within the Marketplace. You may individually select any Sell Order that aligns with your preferences to initiate a transaction.
When selling Crypto Funds through our Apps, Users typically receive order confirmations as soon as the transaction is completed on Metamask, therefore, Order confirmation and its speed depend directly on technical conditions and capabilities of Metamask. In contrast, for Buy Orders placed on our App, the confirmation process is conducted directly through our interface, typically taking less than 10 seconds.
Order Confirmation contains such information as the time and date of your Order, the Order amount, the Fee paid, as well as our contact information in case you have further questions, inquiries or complaints about the Order.
Please be aware that these timeframes are non-binding, indicative and may vary based on network conditions and other factors. In no event shall we be liable for any delays in confirming your Orders as well as failures to adhere to or otherwise ensure the aforementioned confirmation speed.
If an Order cannot be fulfilled due to compliance reasons, we retain the right to delay its fulfilment until compliance clearance is obtained. Such an Order will undergo further review within a reasonable timeframe. In the event that we are unable to clear an Order due to insufficient information or other pertinent reasons related to KYC or compliance requirements, we may request additional details concerning your identity, transaction nature, and other essential compliance-related information.
Orders failing to meet the relevant compliance requirements, particularly when necessary information has not been provided, will not be fulfilled under any circumstances. We may decline such Orders based on reasonable grounds of non-compliance with relevant requirements and legislation.
On our App, Users have the ability to convert between Fiat and Crypto currencies, albeit through specific procedures. The conversion process depends on whether a User is buying or selling cryptocurrency.
The App does not support direct purchase and conversion of Fiat for Crypto and Crypto for Fiat Funds. When a User intends to purchase Crypto Funds for Fiat currency, they may do so through one of our third-party merchant partners ("Merchants"). You may place an order for purchasing Crypto Funds for Fiat by sending Fiat currency to the selected Merchant.
Please note that the conversion between Crypto and Fiat Funds via the App is contingent upon the availability of willing counterparties, specifically Merchants.
We collaborate with licensed Virtual Asset Service Providers (VASPs) that provide both Fiat and Crypto Currency liquidity to our App in order to facilitate the possibility for transactions to and from Fiat Currencies.
We offer two options to our Users to initiate a transaction with one of our designated Merchants:
a) You may choose your preferred Merchant directly from a selection list provided before initiating the transaction, or
b) You may opt to utilize our automated routing mechanism, which identifies and directs Users to the Merchant offering the most favorable exchange rates for your transaction.
Please note that in both cases no direct integration between individual Users and the Merchant entities is required to facilitate User-to-Merchant transactions.
Users must understand and acknowledge that transactions involving the purchase of Crypto currency for Fiat currency from third-party Merchants are independent of our App. We expressly disclaim any liability for any aspect of these transactions, including but not limited to the Merchant's compliance with applicable laws and terms of service.
Users are urged to exercise due diligence and conduct their own research to verify the compliance of merchants with relevant laws and the applicable terms of service. It is the User's sole responsibility to ensure that any transaction with a third-party Merchant aligns with their expectations.
By engaging in transactions with third-party Merchants through our App, you explicitly waive any claims or liabilities against us in connection with such transactions. Users are encouraged to carefully review the terms of service and policies of third-party Merchants and to make informed decisions regarding their transactions involving third-party Merchants.
The Exchange Rate represents the value assigned to a Crypto Currency in relation to a Fiat Currency for the purpose of conversion, whether it involves purchasing or selling the Crypto Currency. It's important to note that Exchange Rates can vary based on the specific Crypto Currency in question and may be subject to adjustments over time.
The Exchange Rates for Crypto to Fiat Currency conversion on our App are determined by individual Merchants integrating the App. These Exchange Rates come into effect when a User engages in a specific transaction, particularly when buying Crypto Currencies for Fiat from a specific Sell Order offered by a Merchant.
It's important to note that we do not have direct control over any such Exchange Rates. Merchants have the autonomy to set their own Exchange Rates, and these Rates may vary among different Merchants on the App. Users are encouraged to carefully review the Exchange Rates offered by Merchants to make informed decisions regarding their transactions.
At the moment, our App does not apply any fees for wallet transactions, but third-party Merchants may apply fees.
We are committed to ensuring transparency and fairness in our Fee structure, therefore any changes to our Fee system will be communicated to Users in advance. In the interest of transparency, we provide a notice period of 1 week before implementing any changes to our Fee structures or rates. This period allows Users an opportunity to consent to or opt-out of Fee changes.
This consent process occurs during the sign-in or registration process on our App. By agreeing to our Terms of Service, Users implicitly acknowledge and accept any forthcoming fee adjustments. In addition, to ensure you are informed about upcoming fee changes, we utilize our official social media channels as a primary mechanism for notification.
Transaction Limits refer to the predetermined capacity set for each User upon successful registration of an Account. These limits dictate the maximum volume of transactions a User can execute within a given day. The determination of Transaction Limits takes into account the type of currency used for the transaction as well as choice of payment method. We may adjust transaction limits as needed according to our internaly policies. This determination is based on the assessment derived from the AML/KYC procedure, ensuring compliance with regulatory and security standards.
Currently, our App accepts only USDT (USD Tether) on Solana for transaction purposes. However, we are actively working to enhance our Crypto Currency offerings and will soon include USDC (USD Coin) as an additional Crypto Currency available for deposit, of which the Users will be notified promptly, once the feature of USDC deposit is implemented.
All Transactions on our App must adhere to the principles of genuinity, fairness, and transparency. This section outlines practices that are strictly forbidden on our App and are considered violations of these Terms, subject to sanctions and remedies.
The following actions and omissions are strictly prohibited on the App and within all our Services and shall constitute a breach of these Terms:
a) Unlawful Activity: Engaging in any activity that violates the laws, regulations, or legal instruments of countries where we operate, including but not limited to the laws of Singapore and regulations overseen by regulatory authorities.
b) Fraud: Any act or attempt to deceive or trick any User, customer, or us in connection with any Transaction or Order.
c) Market Manipulation: Placing Transactions with the intent to disrupt the normal operation of the App and create undue volatility in Crypto Currency prices compared to their fair market value. This includes deliberate acts of Market Manipulation and involving other parties in placing Orders or Transactions for this purpose.
d) Cybersecurity Violations: Engaging in actions detrimental to cybersecurity, such as using unauthorized automated interfaces, attempting to overload or interfere with our systems, unauthorized access to customer accounts, introducing malware or malicious code, and other activities.
e) Intellectual Property Infringement: Involvement in transactions related to our intellectual property, including copyrights, trademarks, and trade secrets, without prior consent or authorization from us, constituting an infringement or violation of intellectual property laws in the country of our operation.
f) Intimidation and Coordination: Engaging in activities such as price coordination, soliciting third parties to alter prices, or interacting with other market participants to disrupt, coerce, intimidate, manipulate, or interfere with their activities.
USDT (USD Tether) on Solana for transaction purposes. However, we are actively working to enhance our Crypto Currency offerings and will soon include USDC (USD Coin) as an additional Crypto Currency available for deposit, of which the Users will be notified promptly, once the feature of USDC deposit is implemented.
Any and all events of our indemnification, warranty, limitations of losses, and limitations of liability, shall be excluded to the fullest extent permitted by applicable law, unless explicitly stated otherwise herein. These Terms, along with any other agreements between you and us, shall not in any way exclude or limit liability that may not be limited or excluded under the relevant law.
You acknowledge and agree that in the event of a dispute with any App User, neither we nor any of our partners, affiliates, service providers, officers, directors, employees, representatives, or any other affiliated parties or individuals shall bear any liability for claims, losses, actions, demands, costs, expenses, or damages arising from or related to such disputes. Any disputes of this nature shall be resolved solely between the concerned Users, irrespective of any affiliations with our aforementioned affiliates or ourselves.
You hereby undertake to indemnify and hold us, along with any of our partners, affiliates, service providers, officers, directors, employees, representatives, and other affiliated parties or individuals, harmless from any and all claims, losses, actions, demands, costs, expenses, and damages arising from the use of our App and Services by you or any third party.
Our Services and App are provided to you on an "as is" and "as available" basis, without any warranties, whether express, implied, or statutory. We do not provide warranties of title, merchantability, data accuracy, system integration, quiet enjoyment, fitness for a particular purpose, or non-infringement. We do not make any guarantees that access to our Services and App will be continuous, uninterrupted, timely, or error-free.
Any information, materials, views, opinions, projections, or estimates we provide are for informative purposes only and are subject to change without prior notice. You are solely responsible for assessing the relevance, timeliness, accuracy, adequacy, completeness, reliability, and value of the information, materials, views, opinions, projections, or estimates provided on the App and through our Services. We bear no liability for any direct or indirect damage or loss resulting from your use of this information.
None of our Services or information provided through them or the App should be considered as investment, financial, regulatory, tax, or legal advice. You should seek such advice from qualified professionals independently. Any decisions related to the use of our App and Services without professional advice are your own responsibility.
Furthermore, we do not provide any warranties regarding the processing time for transactions involving cryptocurrency wallets, bank accounts, credit and debit cards, and electronic money wallets. Factors affecting the timing and processing of these transactions are beyond our direct control. While we make every effort to ensure timely transaction execution, we do not guarantee any specific timeframes for transactions using the mentioned methods.
You acknowledge that any statements you rely on regarding the above notions are derived directly from these Terms, unless explicitly stated otherwise.
We collect, use, and share your personal information in accordance with our obligations and legal requirements laid down by the Personal Data Protection Act 2012 (PDPA) of Singapore. Our data collection, usage, storage, sharing, and transfer practices, as well as your rights as a data subject, are detailed in our Privacy Policy.
Our Privacy Policy is an integral part of these Terms and should be considered in conjunction with other provisions contained herein. You are strongly encouraged to review our Privacy Policy to understand how we handle your personal data.
By agreeing to these Terms, you explicitly consent to the collection, use, disclosure, and processing of your personal data as described in our Privacy Policy. This includes consent for cross-border transfers of personal data, where applicable.
You have certain rights regarding your personal data, including the right to access, correct, and delete your personal information. For a full description of your rights and how to exercise them, please refer to our Privacy Policy.
In recognition of the nature of our App and the digital environment in which it operates, we emphasize that disputes arising from the use of our Services shall be subject to a distinct framework. Any disputes of a traditional, contractual, or transactional nature, which might typically warrant resolution through legal means or alternative dispute resolution mechanisms, shall be rendered moot by the characteristics of the App.
This provision specifically addresses the following potential issues: smart contract failures, oracle failures, Application Programming Interface (API) failures, backend code failures, and account access failures.
By utilizing our App and Services, you expressly and irrevocably waive any and all grounds for dispute that may arise due to the occurrences mentioned above, including but not limited to smart contract failures, oracle failures, API failures, backend code failures, and account access failures.
In the event of any of the aforementioned events, our App is designed to initiate automated dispute resolution processes to the extent feasible, in line with the principles of transparency, fairness, and efficiency.
Recognizing the inherent limitations of digital technologies and blockchain-based systems, you agree that your recourse in the face of such issues shall be restricted to the remedies, if any, provided by the automated resolution processes integrated into our App. These remedies shall be pursued exclusively through the mechanisms and interfaces provided by the App itself.
You expressly acknowledge that, due to the nature of blockchain technology and decentralized systems, traditional legal recourse or dispute resolution mechanisms, such as litigation, arbitration, or mediation, may not be applicable or enforceable for the issues mentioned herein. Therefore, you expressly waive any right to seek remedies or damages through legal means for any such issues.
This provision is binding upon all Users of our App, and by agreeing to these Terms, you affirm your understanding and acceptance of this dispute resolution framework. Any attempt to circumvent or challenge this framework shall be deemed a breach of these Terms.
You acknowledge and agree that the security of your login details and associated credentials, including but not limited to passwords, private and public keys, identifiers, passphrases, backup data, and other pertinent data, including those attributable to third-party apps and service providers, is entirely your individual responsibility.
By agreeing to these Terms, you acknowledge your understanding and acceptance of your responsibilities for maintaining the security of your credentials and data. Your diligent adherence to these security practices is crucial to the protection of your Account and its associated assets.
If you suspect that your Account or security data have been compromised or breached, or you have become aware of any event involving your Account and/or affecting you and/or us (including cyber-security attacks), you must notify us immediately through one of our official notification channels provided in these Terms.
To assist you in addressing questions or issues related to your accounts while using our App, we provide a range of customer support resources designed to ensure a seamless and responsive User experience.
We prioritize transparent and timely communication with our Users regarding Account-related matters. To ensure you stay informed, we primarily utilize Discord and Twitter as our primary and official communication channels. As such, all important updates, notifications, and announcements related to your Account will be posted on our Discord server and through our official Twitter account.
In addition to the above-mentioned channels, we offer newsletters and periodic updates to keep you informed about noteworthy developments, changes, and enhancements to our App. You can expect to receive these updates via Discord and Twitter.
All materials and content presented in connection with us, our Services and the App are protected by applicable intellectual property regulations. These intellectual property rights are subject to protection and shall not be licensed to any third party unless expressly specified otherwise.
Hereby you are granted a limited, personal, non-commercial license to use materials and content protected by intellectual property rights solely in connection with your use of our Services and the App. Any use of these materials and content beyond the scope of this license constitutes an infringement of intellectual property rights and may lead to legal action initiated by us.
You agree and acknowledge that we shall not be liable for any performance failures, events of downtime, interruptions, unavailability of our App and Services, as well as other malfunctions and delays resulting from any event or cause occurring regardless of our forecasting and beyond our direct and indirect control ("Force Majeure"). The following circumstances shall be deemed Force Majeure within the meaning of these Terms: earthquake, flood, fire, government regulations or orders of state bodies; economic blockades and embargoes; risk of international, supranational and national sanctions and the inclusion of any person in the corresponding sanction list, User's incarceration, imprisonment or arrest, acts of war, natural and nuclear disasters, epidemic and pandemic, acts of military and civil authorities, terrorism, sabotage, strike or other relevant labour dispute, accident, proclamation and enforcement of state of emergency, malfunction of any soft- and hardware, communication lines and means, Internet and network service providers.
If the User becomes subject to international, supranational or national financial and other sanctions, whether directly or indirectly, regardless of their legally binding effect on us, we have the right to withdraw from these Terms unilaterally without giving a prior notice of withdrawal. All and any transactions and relationships concluded or executed with you subject to the aforementioned sanctions, whether directly or indirectly, will be terminated and your Account will be closed immediately.
We do not provide an assurance or warranty of flawless and uninterrupted access to our Services and App. We cannot guarantee continuous availability or seamless placement, execution, and finalization of Orders and Transactions.
Furthermore, while our customer support aims to offer timely and efficient responses within reasonable periods, we do not guarantee the specific timing of these responses. Under no circumstances shall we be held liable for any damages arising from events affecting the accessibility and availability of our Services and App.
It is your sole responsibility to ensure your compliance with all applicable laws, regulations, licensing requirements, and other relevant legislation. This includes, but is not limited to, adhering to laws pertaining to personal data protection, anti-money laundering, the prevention of terrorist financing and taxation.
We bear no liability for any breaches of applicable laws and regulations that may arise from your utilization of our Services and App. Furthermore, we shall not be held accountable for any damages or consequences resulting from such breaches.
We reserve the right to make changes and amendments to these Terms and other agreements established by us to accommodate amendments in legislation or for other valid reasons. You will be notified of any such alterations via our App. Please be aware that unless you object or provide written notice to us, your acceptance is assumed. You shall have the right to terminate any agreement with us if you do not accept the Terms.
We do not offer tax advice and should not be considered as a tax advisor. It is your sole responsibility to seek professional tax guidance from qualified experts in your jurisdiction. Furthermore, we do not have control over the determination of which Orders and Transactions are subject to applicable taxes in your jurisdiction, nor can we dictate the procedures and obligations associated with tax withholding, reporting, and collection to the relevant authorities in your tax residence country.
We reserve the right to engage in correspondence and communication with law enforcement authorities, including but not limited to courts, regulators, and policymakers. Such communication may be initiated at our discretion concerning your utilization of our Services or in response to requests, inquiries, or orders from the aforementioned law enforcement authorities in compliance with applicable laws and regulations.
These Terms, along with all other agreements established by us, constitute the entire agreement between us and you. These Terms supersede and take precedence over any prior discussions, agreements, understandings, inducements, or representations, whether in written or oral form.
You acknowledge and agree that in the event any provision of these Terms is rendered invalid or unenforceable due to changes in, and the enactment of new versions of, laws, regulations, or other legal instruments by competent authorities in Singapore, we will modify the affected provisions to ensure their subject matter remains valid and enforceable within the scope of applicable law as per the most recent amendments. Furthermore, the validity and enforceability of the other provisions of these Terms shall not be affected.
You acknowledge that in the event of us being acquired, merged, or transferred to another legal entity, your data, including personal data, may be disclosed to the acquiring third party in accordance with the rights arising from such acquisition, merger, or transfer.
Any provisions that, in accordance with applicable law and to the extent permitted by it, survive the termination or expiration of these Terms, including but not limited to Account suspension, termination or closure, debts owed to us, general usage clauses and provisions, etc., shall remain in force and enforceable after the termination or expiration of these Terms.
The original language of these Terms is English. Any translations, including those made by third-party tools and applications, as well as versions of these Terms in other languages provided by us or other third parties, are provided for your convenience and understanding and shall not be considered as accurate interpretations or representations of the original provisions. In case of any discrepancies or inconsistencies with the English language version of these Terms, the English language version shall prevail.
These Terms and the relationship between you and us shall be governed by the laws of Singapore. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
